Registration

How does the registration work?
After you apply for membership and pay, we review your application and confirm your license is valid. You will receive an email when you are approved or denied membership.

How do I register?
Apply for membership by filling out our Application Form.

What forms of payment do you accept?
You can pay for your membership with PayPal or credit card.

Does my payment auto-renew?
Yes, the default option is for your membership to auto-renew.

Do I need to be approved for membership?
Yes. We manually review each member application.

What details are required for registration?
We will need your license number and state. We recommend looking up your own license to confirm that it is current and valid before applying for membership.


Login

How do I log in to the website?
Click Login at the top right of your screen.

Do I need to be manually approved?
Yes. We recommend looking up your own license to confirm that it is current and valid before applying for membership.


Renewal / Cancellation

When does my membership renew?
Most members will be on a plan that auto-renews. You can check when your membership expires or renews when you login and go to My Account.

How do I renew my membership?
After logging in, click Subscription Details from My Account. Under “Actions” you will see a link to Renew your subscription.

How do I change my billing?
After logging in, click Update Billing from My Account.

How can I check when my membership expires?
Most members will be on a plan that auto-renews. You can check when your membership expires or renews when you login and go to My Account.

How do I cancel my membership?
After logging in, click Subscription Details from My Account. Under “Actions” you will see a link to Cancel your subscription.


Students

How long are student memberships valid?
Student memberships are only valid for one year. You will need to re-apply each year.

What happens after my membership expires?
You can re-apply for either a student membership or upgrade to a professional license account.

How do I re-apply for membership?
After logging in, fill out the Student Membership form and select “Renew my Student Membership”. Fill out the required fields and your account will be reviewed.


Customization

How do I change my password?
After logging in, click the link below Update User Account and scroll down to the section called Update Your Password.

How do I change my profile picture?
After logging in, click the link below Update Profile Fields and upload your photo under the Photo setting. Save by clicking the button at the bottom of the page.

How do I customize my profile?
After logging in, click the link below Update Profile Fields and customize your profile. Save by clicking the button at the bottom of the page.

How do I list myself in the directory or opt-out?
After logging in, click the link below Update Profile Fields and check the box to exclude from the directory. Save by clicking the button at the bottom of the page.

How can I change my license number and state?
After logging in, submit a change request.

How can I change my license type?
After logging in, submit a change request.


Support

How can I ask for support?
Send us a Support Request and we are happy to help you.